To the Residents of Cinco Municipal Utility District No. 8:
We regret to inform you that the District may experience a disruption and possible back-up of sanitary sewer collection systems due to the calamitous effect on the Cinco Municipal Utility District No. 1 (“Cinco MUD 1“) sanitary sewer collection and treatment system caused by the unprecedented rainfall event from Tropical Storm Harvey. Your water is safe to drink.
At this time, Cinco MUD 1 is unable to access the infrastructure facilities to assess damage or to make necessary repairs. As the floodwaters recede and infrastructure facilities can be safely accessed, Cinco MUD 1 intends to use all available resources to restore sanitary sewer service to your District. This will include installation of stand-by pumping units. Cinco MUD 1’s primary concern is to protect the health and safety of the public and all actions taken will be with that goal in mind.
Please note that any sewage or wastewater discharged from customers will flood the sanitary sewer system and possibly cause the risk of sanitary sewer back-ups.
- What does that mean for customers? Please curtail any activities which use significant amounts of water such as washing clothes or dishes, or using any water that goes down your home drains. If you do any of these activities, you run the risk of having sewage backup in your house. Showering and using the toilet are acceptable.
There may be facilities near the District (shelters, schools, churches, restaurants or service stations) that are open and have restroom facilities and it would be appreciated if you could use those whenever possible.
A Notice from Cinco MUD No. 1 follows. Should you have any questions or require additional information, please contact Cinco MUD 1’s Operator, Severn Trent (“ST”) at 281-398-8211.
Cinco 1 Hurricane Harvey FAQ’s
(Prepared by Severn Trent)
Is my water safe to drink?
All customers served by the Cinco 1 have safe drinking water. At no time during this event has the water system supplied water that is not safe to drink and at no time have we experienced a loss of water pressure. Water is safe and continues to meet all federal guidelines as required by law.
What has happened to the Cinco wastewater system?
The wastewater system is comprised of two regional wastewater facilities. They are:
- Cinco 1 central wastewater plant (C1CWWP) which services Cinco 1, 2, 3, 6, 9, 10, 12, 14
- Cinco 1 South wastewater plant (C1SWWP) services Cinco MUD 5, 7, and 8
Currently, C1SWWP is experiencing severe flooding. Treatment capabilities have been impaired. Customers in the the C1SWWP are being asked to curtail any activities which use significant amounts of water i.e. clothes washing, dishwashing, and bathing. Showering and using the toilet are acceptable. There is a distinct possibility that customers in these MUDs will experience back-ups. As soon as the flood waters recede, pumping equipment will be deployed at district lift stations to relieve the system.
C1CWWP customers sanitary sewer services are not affected by the flooding. You may use your sanitary sewer as normal.
What may happen from the C1SWWP system being compromised?
As C1SWWP is underwater, sanitary sewer facilities in your house (bathtub, toilet, shower, sinks) may back up. If this happens, call 281 398-8211 and report the issue. ST will come out and evaluate the situation and take necessary actions to attempt to rectify.
What actions can homeowners take?
Residents of Cinco MUDS 5, 6, 7 & 8 can provide the most beneficial action by limiting the amount of water used as much as possible. Refrain from bathing, washing clothes, and using your dishwasher. Showers, use of toilets, brushing teeth are acceptable.
When will repairs be made?
Until the water recedes we are unable to evaluate the condition of the assets. As soon as possible, we will deploy pumping equipment at district lift stations to relieve the system. Once water has receded, we will be able to mobilize on-site and evaluate the damage and begin repairs to the wastewater plant. However, this is totally dependent upon the water receding.
Whose fault is this? Didn’t the MUDs prepare?
MUDs are designed and required to build to certain criteria to protect customers from many events. Harvey brought in excess of 50 inches of rain to our area. In an area with the topography that Houston has, there is no amount of planning and preparation that can adequately deal with 50 inches of rain. CInco ranch has taken extreme measures to protect its facilities and its customers but this event was of such great magnitude there was no way to repair or mitigate what this storm brought.
At this time, We are unable to access the infrastructure facilities to assess damage or to make necessary repairs. As the floodwaters recede and infrastructure facilities can be safely accessed, We intend to use all available resources to restore wastewater service to the entire Cinco community. This will include installation of stand-by pumping units.
Our primary concern is to protect the health and safety of the public and all actions taken will be with that goal in mind.