Safe Water

CINCO MUD 8 has been in contact with our water operator, Inframark, and your drinking water is safe. For more information see the links below for the CDC and the EPA.

CDC: Water Transmission and COVID-19

Drinking Water, Recreational Water and Wastewater: What You Need to Know

Can the COVID-19 virus spread through drinking water?

The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.

EPA: Coronavirus and Drinking Water and Wastewater

There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual.

EPA has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. Coronavirus, which causes COVID-19, is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfectant processes are expected to be effective. EPA is coordinating with our federal partners, including the Centers for Disease Control and Prevention (CDC), and will continue to provide technical assistance and support, as appropriate.

Inframark

Inframark is the water operator for Cinco MUD 8. Please use the contact information below to contact Inframark or for any other issue.

To report issues:

Inframark
2002 West Grand Parkway North, Suite 100, Katy, Texas 77449
(281) 578-4200 main (during normal business hours)
(281) 579-4500 (customer service)
(281) 398-8211 (24-hour dispatch)

General Customer Service:

MUDCustomerService@inframark.com
(281) 579-4500

Customer Billing Disputes:
katie.may@inframark.com

Payment Options:

Cinco MUD 8 through Inframark offers multiple ways to pay your bill:

Free Payment Methods: (paying by the due date)
1. By mail;
2. In person at Inframark’s offices, 2002 Grand Parkway, Suite 100;
3. Using your bank’s personal bill pay;

Fees Apply Payment Methods:
4. By telephone: 281-579-4500 – Follow prompts;
5. Withdrawn from bank account with $1 fee; or
6. By credit card on www.paymyinframarkbill.com + 3% fee charged by the credit card company.