Water & Sewer

Eye On Water

Did you know that Cinco MUD 8 allows you to monitor your water usage? This service is available to Cinco MUD 8 customers through Eye On Water.

Eye On Water gives you direct access to your water usage details and provides tools to help you use water more efficiently. Eye On Water lets you see how much water you’re using and can even alert you to possible leaks on your property.

To access Eye On Water, visit www.eyeonwater.com.

Your District is Moving to a New Billing Software and Online Customer Portal

We are excited to announce that your District is moving to a new utility billing software system and online customer portal to make managing your account even more convenient! Each resident will need to complete a few required steps to ensure a smooth transition.

What does this mean for you?

New Account Number

  • Each resident will receive a new 6-digit utility account number.
  • This new number will appear on your water bill and must be used for all payments moving forward.

Auto Pay Re-Enroll Required – If your account is currently enrolled in Auto Pay you must login and re-enroll to continue automatic payments.

  • Make a one-time payment if needed to cover your current account balance.
  • Recurring payments will resume with your next billing cycle.

Online Bill Pay Service

  • Your bank will require a new payment ID.
  • Online Bill Payments will have a separate payment ID in the form of (xxxxx-xxxxxxxxxx).

Check Payments – If you are mailing a check, please continue to use the address located on the pre-printed payment coupon.

Customer Portal – View and pay your bill online, including eCheck, debit and credit card options; set up reoccuring payments and sign up for eBills by using the following link:  https://inframark.starnik.net

Guest Pay – Make a one-time payment without logging in to the customer portal by using the following link: inframark.starnik.net/starnikERP/#/rp_guestpay

Updated Payment Address – Payments should now be sent to:

PO Box 3264, Dept 10628
Houston, TX 77253-3264

Questions? If you have any questions or need assistance, please contact us at customerservice@inframark.com or call 832-467-1599. You can also visit the website at https://www.inframark.com.