Community Updates

Accurate Meter and Supply is finishing up the installation of the new web based water meters. That will be completed the week of April 23rd. Residents will receive instructions in their upcoming water bill.

Inframark is having Edustrial completing the installation of new curbs in the district next week. The last fire hydrant was repaired at the end of March.

The Storm line cleaning is complete and Inframark is currently submitting documents to FEMA.

The Sanitary line TV and Cleaning is under way, this is anticipated to be complete on the first week in May.

Inframark

Inframark is the water operator for Cinco MUD 8. Please use the contact information below to contact Inframark or for any other issue.

To report issues:

Inframark
2002 West Grand Parkway North, Suite 100, Katy, Texas 77449
(281) 578-4200 main (during normal business hours)
(281) 579-4500 (customer service)
(281) 398-8211 (24-hour dispatch)

General Customer Service:

MUDCustomerService@inframark.com
(281) 579-4500

Customer Billing Disputes:
katie.may@inframark.com

Payment Options:

Cinco MUD 8 through Inframark offers multiple ways to pay your bill:

Free Payment Methods: (paying by the due date)
1. By mail;
2. In person at Inframark’s offices, 2002 Grand Parkway, Suite 100;
3. Using your bank’s personal bill pay;

Fees Apply Payment Methods:
4. By telephone: 281-579-4500 – Follow prompts;
5. Withdrawn from bank account with $1 fee; or
6. By credit card on www.paymyinframarkbill.com + 3% fee charged by the credit card company.

Cinco MUD 8 Update

After much consideration, the Cinco MUD 8 Board of Directors (the “Board”) voted unanimously to not incur the additional costs for the 2017 tax year reappraisal for the District through the Fort Bend County Appraisal District (“FB CAD”) as a result of Hurricane Harvey.  As you know, Hurricane Harvey caused major flooding and devastation to the District in August, 2017.  The Board determined that in assuming a $100,000 reduction in assessed value per home by FB CAD, residents could possibly only receive a refund of approximately $207 after a lengthy reappraisal process.  In the best interest of the residents of Cinco MUD 8, the Board voted unanimously to award a credit of $30.00 to the households in the Canyon Gate and South Park Subdivisions of the District for water service billing from November 2017 through May 2018.

SUMMARY

  1. No District reappraisal of Cinco MUD 8 2017 taxes by the Fort Bend County Appraisal District;
  2. A tax reduction for 2017;
  3. A $30.00 monthly water bill credit from November 2017 through May 2018 to the residents of the Canyon Gate and South Park Subdivisions of the District;
  4. The District will apply for FEMA assistance for the costs associated with Hurricane debris removal in the District; and
  5. Standard monthly water bill base rate of $25 increased to $30 as a result of CINCO MUD 1’s connection fee increase.